I drove strategic innovation and executed market trials for emerging technologies across Cloud DVR, OTT, game streaming and connected car IoT solutions. I played a critical role in architecting cutting-edge solutions that supported multiple industries including telecom and healthcare.

Key Projects:

- Cloud DVR, OTT and Game Streaming Market Trials:Led end-to-end market trials for cloud DVR, game streaming and OTT solutions, testing feasibility and driving product iterations. These solutions aimed to improve user experience in streaming, enhance platform reliability and open new opportunities for revenue generation.
- Connected Car IoT Innovation: Worked with a major global telecom client to create a connected car solution leveraging their existing network. I conducted market analysis, managed procurement and vendor selection and architected the entire in-car entertainment, navigation and app solutions to drive the initiative. The solution played a key role in enabling future mobility and digital transformation for connected vehicles.
- KEES Program (Medicaid, TANF, SNAP): Led data and platform integrations for KEES, an eligibility system supporting Medicaid, TANF and SNAP. I managed user experience risks by ensuring the system was intuitive for both participants and employees, improving data accuracy and fraud prevention. This included overseeing user workshops and collaborating with cross-functional teams to reduce form complexity and manual verification processes. The result was a 25% improvement in fraud detection and a 20% increase in user adoption.

Role & Approach:

- Market Trials & Feasibility Testing: Led end-to-end market trials, gathering real-world data to assess the feasibility of emerging technologies in cloud DVR, OTT and game streaming.
- Connected Car Architecture: Architected solutions for navigation, in-car UX and media integration within a connected car ecosystem, leveraging telecom infrastructure.
- KEES Data Integration: Designed and integrated workflows for public sector eligibility systems, advocating for user-first features based on direct feedback from TANF/SNAP participants and KDHE employees.
- Testing & Automation: Built new testing automation frameworks that drastically improved the release efficiency of set-top boxes while also driving the product strategy.

Key Outcomes:

Cloud DVR, OTT & Game Streaming:

- Increased user satisfaction by 73% across multiple streaming solutions.
- Boosted set-top box release success rates by 200% through automated testing.
- Secured three major global media clients through successful feasibility trials.
- Developed a patented solution for FAST channels, now globally approved across all major markets.

KEES Program:

- 25% faster leadership decisions by reducing roadmap review time from 4 to 3 weeks.
- $500K additional funding secured by proving the value of user-driven development.
- 25% improvement in fraud detection, reducing manual verification by 15%.
- Exceeding adoption goals by 20%, positioning Accenture for future public sector deals.

Connected Car IoT:

- Architected a comprehensive solution for in-car entertainment, navigation and media integration, enabling future mobility innovations
- Contributed to a patent for FAST channels that achieved global recognition in connected car applications
- Supported network optimization and data solutions to future-proof connected car technologies